Lessons Learned

Mistakes happen! When a mistake is made a supervisor will work with the staff member to correct the mistake.  However, that is only half of what a good supervisor needs to do.  A good supervisor will help the staff member to reflect on what they have learned from the mistake.  Supervisors often spend a great deal of effort to correct a mistake.  If they spent as much effort to help the staff member learn the lesson from their mistake, there would be fewer mistakes in the future.  Helping staff reflect on mistakes allows them to enhance their knowledge and skill application.  That is what learning organizations do.  So, the next time there is a mistake consider what can be learned from it first, then correct the mistake.